Legal Protocols
Complete regulatory documentation for AxionsFrontier operations.
Privacy Policy
Effective Date: January 1, 2026
1. Data Controller
AxionsFrontier, registered at Calle Don Quijote 18, 1, Planta Baja E, Borox, Toledo, Spain, acts as the Data Controller for all personal data processed through this website and its associated services. For any privacy-related inquiries, contact us at [email protected].
2. Data We Collect
AxionsFrontier collects the following categories of personal data when you interact with our services:
- Contact Information: Name, email address, and phone number submitted through our contact forms or during project consultations.
- Project Data: Business requirements, design assets, and technical specifications provided during service engagement.
- Payment Information: Billing details processed through our third-party payment provider (Stripe). AxionsFrontier does not store credit card numbers.
- Technical Data: IP addresses, browser type, device information, and cookies necessary for site functionality.
3. Legal Basis for Processing
AxionsFrontier processes personal data under the following GDPR legal bases:
- Contractual Necessity: Processing required to fulfill our service agreements with clients.
- Legitimate Interest: Processing for business analytics, service improvement, and security monitoring.
- Consent: Where you have explicitly consented to data processing for specific purposes.
4. Data Retention
AxionsFrontier retains personal data only for as long as necessary to fulfill the purposes for which it was collected. Client project data is retained for 24 months after project completion. Contact form submissions are retained for 12 months. You may request early deletion at any time.
5. Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal data held by AxionsFrontier:
- Right of Access: Request a copy of all personal data AxionsFrontier holds about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: Request limitation of how we process your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, contact AxionsFrontier at [email protected] or write to our office at Calle Don Quijote 18, 1, Planta Baja E, Borox, Toledo, Spain.
6. International Data Transfers
AxionsFrontier operates within the European Economic Area (EEA). Where data transfers outside the EEA occur, AxionsFrontier ensures adequate protection through Standard Contractual Clauses (SCCs) or equivalent safeguards as required by GDPR Chapter V.
7. Data Security
AxionsFrontier implements appropriate technical and organizational measures to protect personal data, including encryption in transit (TLS 1.3), access controls, regular security audits, and staff training on data protection principles.
8. Supervisory Authority
If you believe AxionsFrontier has not handled your data appropriately, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
Refund Policy
Effective Date: January 1, 2026
1. Scope
This Refund Policy applies to all services provided by AxionsFrontier, registered at Calle Don Quijote 18, 1, Planta Baja E, Borox, Toledo, Spain. It governs all refunds for digital services, consulting, and project-based work.
2. Project Milestones and Refunds
AxionsFrontier operates on a milestone-based payment structure. Refund eligibility is determined by the project phase at the time of cancellation:
- Pre-Discovery Phase: Full refund minus administrative processing fee of 5% if cancelled before the initial discovery meeting.
- Discovery Phase Complete: 50% refund of the discovery phase fee if cancelled before design work commences.
- Development Phase: No refund for completed milestones. Refund available only for milestones not yet initiated.
- Post-Launch: No refunds available after final delivery and client acceptance.
3. Non-Refundable Items
The following are non-refundable once delivered:
- Custom design work and prototypes already created
- Third-party license fees paid on behalf of the client
- Domain registration and hosting setup fees
- Consulting hours already rendered
4. Refund Request Process
To request a refund, contact AxionsFrontier at [email protected] with your project reference number and reason for the request. Refund requests are reviewed within 5 business days. Approved refunds are processed within 14 business days to the original payment method.
5. Dispute Resolution
If a refund dispute arises, AxionsFrontier commits to good-faith negotiation. Unresolved disputes may be escalated to mediation through the Spanish Mediation Center or resolved under the jurisdiction of the courts of Toledo, Spain.
Terms of Service
Effective Date: January 1, 2026
1. Agreement to Terms
By accessing or using the services of AxionsFrontier, registered at Calle Don Quijote 18, 1, Planta Baja E, Borox, Toledo, Spain, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
2. Service Description
AxionsFrontier provides web development, UI/UX design, e-commerce solutions, cloud infrastructure, and related digital services. All services are delivered as described in individual project proposals and statements of work.
3. Client Responsibilities
Clients of AxionsFrontier are responsible for:
- Providing accurate project requirements and timely feedback
- Delivering required assets (images, copy, brand guidelines) within agreed timelines
- Designating a primary point of contact for project communication
- Making payments according to the agreed milestone schedule
4. Intellectual Property
Upon full payment, AxionsFrontier assigns all intellectual property rights for custom-developed work to the client. This includes source code, design files, and documentation created specifically for the project. AxionsFrontier retains the right to display work in its portfolio unless the client explicitly requests confidentiality.
5. Confidentiality
AxionsFrontier treats all client business information as confidential. Neither party shall disclose proprietary information to third parties without written consent. This obligation survives the termination of the service agreement for a period of 36 months.
6. Limitation of Liability
AxionsFrontier's total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific project giving rise to the claim. AxionsFrontier is not liable for indirect, incidental, or consequential damages.
7. Project Timelines
All project timelines provided by AxionsFrontier are estimates. Delays caused by client-side factors (late feedback, delayed asset delivery) may extend the project schedule. AxionsFrontier will communicate any timeline changes promptly.
8. Termination
Either party may terminate a project with 14 days' written notice. Upon termination, AxionsFrontier will deliver all work completed to date and issue an invoice for work performed. The Refund Policy governs any applicable refunds.
9. Governing Law
These Terms of Service are governed by the laws of Spain. Any disputes shall be resolved in the courts of Toledo, Spain, unless otherwise agreed in writing.
10. Modifications
AxionsFrontier reserves the right to update these Terms of Service. Material changes will be communicated to active clients via email. Continued use of our services after notification constitutes acceptance of the updated terms.